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Can anyone work with AQ Interiors Atelier and Quilting?We are a “to-the-trade” atelier. We work with interior designers, architects, fabric houses, furniture manufacturers and others who are associated with the home furnishings industry.
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How do I set up an account with AQ Interiors Atelier and Quilting?If you would like to work with the best artisans in the industry, fill out the form below for new account information and email a copy to info@artisticquiltinginc.com. Our accounting department will reach out to you with information to get you started.
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How do I place an order?1. Select the product desired using style numbers and/or written descriptions. 2. Check the width, repeats, and availability of the fabric you intend to use. 3. Determine the fabric requirements from the yardage chart shown with each product. 4. Download and complete the coordinating Order Form below, making sure to indicate: name, address, and telephone number shipping instructions job name or purchase order number product description or style number special instructions exact measurements style of quilting weight of filling white or cream lining fabric description or cutting 5. Ship fabric and email coordinating Order Form to AQ Interiors Atelier and Quilting. Keep tracking information, we will not confirm receipt. 6. If fabric is being dropped shipped to AQ Interiors Atelier and Quilting from your supplier, please have your supplier tag the fabric with your name and job description. Track delivery through your supplier. 7. If you have requested a cutting for approval, have the cutting sent to you and not to AQ Interiors Atelier and Quilting.
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Does AQ Interiors Atelier and Quilting take responsibility for flaws in the fabric I send you?Please note that AQ Interiors Atelier and Quilting does not assume responsibility for flawed fabrics. We make every effort to measure and inspect the fabric that you send to us before it is cut and fabricated into a finished product. If we find a flaw we will contact you about your order.
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What do you do with left over fabric from my project?Excess fabrics will be returned with the finished product(s) unless we are shipping directly to your client, or you request us not to. Scrap fabric will be held for 90 days before being discarded.
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Will you accept “rework” of previously made goods?Yes, but we reserve the right to return the items if it is determined by our team that the project won’t be successful. Also, reworks generally cost 25% more than an item started from scratch because the old item has to be taken apart, loose threads have to be picked off, and fabrics have to be ironed. We also recommend that old items be professionally dry cleaned before being reworked.
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How long will my order take to be completed?We strive to process and ship all orders 6 - 8 weeks from the date all fabrics, deposits and instructions are received.
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How will I receive my finished goods?Items ordered can be picked up from our Atelier by you or your installer or shipped (per your instructions). All orders are shipped F.O.B. High Point, NC by United Parcel Service Ground unless otherwise instructed, and are insured for labor, materials, and fabric.
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How do I pay?We accept all major credit cards, ACH and checks. A 50% deposit for all work estimated over $500 is required for us to commence work. If you chose to pay with credit card, a 2.5% convenience charge will be added to your bill for any amounts exceeding $2,500.00
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